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 We are open for business. We are a professional team in laptop batteries and ac adapters. We can offer more than 20000 laptop batteries and ac adapters for 95% top brands laptop in Australia.
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Get order status or tracking number here >> --- Service Department --- Nov 2018
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laptop battery
  • Shipping Policy

We Ship WorldWide.
1. All orders will be shipped from our Australia international stores at the same day if order before PM 15:00.

Normal Season Shipping Fee :

Investiture Delivery Methods
Commodity Price
Shipping Fee
Delivery Days
Australia Post Delivery Normal Delivery Below AU $280.00 AU $5.98 3-9 working days
AU $280.00 or Over AU $20.00
Express Delivery Below AU $280.00 AU $25.00 3-9 working days
AU $280.00 or Over AU $50.00

We guarantee all the normal orders will be processed in 2 business days, but we are not responsible for the transit time. This information is provided by the carrier and excludes weekends and holidays. Note that transit times may vary, particularly during peak periods.

 

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Discount Season: Free shipping for all orders, 3~9 working days for Delivery

Free shipping for all orders in discount season.

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If you want to use other shipping method, please feel free to contact us, Email: service@au-laptop-battery.com.

Shipping fee for updateThis item used to update shipping cost when customer need
Shipping cost update
Unit Price: Au$ 1.00
Qty
For Order ID


2. Items are generally shipped out at the same day when order placed before PM 15:00, or the next business day after payment has been verified (Sat. & Sun. and most national holidays excluded). In general, it may take about 3– 9 working days for delivery.


3.When can i receive my items?

  • AU 3~9 working days.

4. We are not responsible for wrong or undeliverable address. Please make sure your shipping address is correct and deliverable. The address can be your home, your place of business, your travel destination, or another residence address and all of the packages can be tracked.


Special Soft Remind
5.
We are sorry to tell you that local pickup is not available on our website.

6.We are not responsible for wrong or undeliverable address(you need write carefully when order)

If postal address was provided with incorrect or inadequate information which resulted in non-delivery, customers would be charged the additional postal charges that incurred.


Order Tracking
We allow you to track your order at the click of a mouse. When your shipment is confirmed, you'll receive a tracking number in your confirmation e-mail.

Order Cancellation
If you need to cancel an order for any reason, email to us for assistance. If your order has not shipped out we will be able to cancel it for you. If an order has already shipped we will accept a return under the terms of our Return Policy.(Please refer to “Returns” for detailed information.)

Postage Rates
Our postage rates include the expense of shipping, handling and high quality packaging, which are charged based on shipment weight, delivery destination and retail value of order. You can place your order easily, our shopping cart will display the shipping fee automatically.

Address Cost
Australia (3~9 working days, Fast shipping) AU$5.98 / order
Other Countries(Worldwide)---7-22 days AU$10.00 / order

 

If the items you ordered are out of stock, we will contact you by email.


Warranty & Refund Policy

  • We guarantee that the products sold in our website, other than explicitly stated, are 100% brand new and free from defects in material and workmanship.
  • We warrant our products for 1 year under normal, non-commercial use. Defective products could be replaced if returned within a year since the date of purchase. The return must be accompanied by a Return Merchandise Authorization (RMA) number, which is to be issued upon request, and must be shipped prepaid.
  • The warranty period is a year from the date of original purchase. A replacement item, if sent, does not restart, or in any way extend the warranty period.
  • For battery packs or battery related products, cell capacity depletion over time under regular use is normal, and is not an indication of defect.
  • Our warranty does not extend to any products that are physically damaged or that is not under normal operating conditions as a result of misuse or improper installation on the buyer/user’s part.
  • Where applicable, all requests for warranty returns must be accompanied by a proof of purchase and be made through the dealer or outlet where the battery pack was originally purchased.
  • If you change your mind and want to return the item for a refund, you can contact our customer services department and obtain a Return Merchandise Authorization (RMA) number within fifteen (15) days from purchase. Return within thirty (30) days from purchase can be for exchange, credit or refund at our discretion. NO REFUND accepted after 30 days of receipt.
  • A product returned for refund or exchange must be in its original packaging, and it must be complete, and undamaged. Customer is responsible for shipping charges on returned items. For your protection, we strongly recommend that you insure your return shipment against loss or damages, and that you use a shipper that can provide you with proof of delivery.
  • This warranty does not extend to devices, such as computers or cameras that are powered by our battery packs. We shall not be held responsible for the improper use of our product(s).

Our Contact Information

If you have any other question from our website, please do not hesitate to contact us, we will reply you in 24 hours., welcome to place order on our website.
Email: contact us

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